The Owl's Nest
A place to find answers and support
Whether you're just getting started or need a little guidance along the way, we're here for every step of your SafeOwl journey.
FAQ
Answers to our most commonly asked questions about the OWLY 1, the SafeOwl App, and your mobile plan.
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Ask Owly
Anything, anytime. Our AI assistant is available 24/7, even when we're out of the nest.
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Set up guide
Step-by-step instructions to activate your OWLY 1, pair the watch, and get your family connected in minutes.
Get started >
Returns & Replacements
Something not right with your OWLY 1? Submit a return or replacement request and our team will swoop in to help.
Start a request >
Download user manual
Download the full OWLY 1 user manual for detailed product information, safety guidelines, and feature walkthroughs.
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Product Registration
Register your OWLY 1 to unlock your extended 18-month limited warranty and get fast support if you ever need it.
Register your watch >
Still have questions? We're happy to help.
Reach out directly and we'll get back to you within 1-2 business days.